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I can confirm we are running Acrobat XI, updated to the latest patch 11.0.25, yest it does not change or fixes anything.Īs printers we are having issues with a Canon Digital Production Presses, for which there are only PS drivers provided.Īs we mostly print mixed media publications (often exceeding 1000pp) in single and double sided mode, with Document dividers (those thick cards / separators with ears sticking out beyond the width of a document) and various finishing options in one pass.Īs the main content is A4 and the Dividers are 222mm wide (A4 tall), the faceing page is printed correctly and the reverse and following pages are shifted say 1/2 of the page up, sometimes top left.
If they cannot fix it, they will usually work directly with us at Adobe to find where the Acrobat/Reader - driver conflict is.Īs of July 2019 and few patches for Adobe XI later - the issue is still persisting. If there are no newer drivers that fix the problem with the particular printer manufacturer, you may try reaching their technical support folks and reporting the issue.
In the past when we (i.e., Adobe) or some of our customers pointed out these problem to the printer manufacturers, they adjusted their PostScript drivers not to muck with the PostScript coming out of Acrobat and Reader and/or fixing their PPD file.
#WORKCENTRE 7830 DRIVER MAN DOWNLOAD#
How can you alleviate these issues? You might try seeing if there are newer PostScript drivers for the device in question that you can download and install.
#WORKCENTRE 7830 DRIVER MAN PDF#
Chaos can ensue if a printer manufacturer's custom PostScript driver plug-in tries to modify this generated PostScript to provide so-called “added value features.” Typically, the problems I saw in the past were remedied if I disabled the printer manufacturer's driver plug-in or used a simplified driver without the manufacturer's “secret sauce.” The reason why you don't see the same problem with some other PDF viewers is that they don't generate PostScript, but rather print using Windows GDI which doesn't enable a number of the advanced features that Acrobat and Reader provide for PostScript printers. For PostScript devices (as opposed to other devices), Acrobat and Reader generate their own PostScript based upon the device's PPD and the settings the user specifies in the print dialog. In each case where there was a problem, it was traced back to PostScript drivers from specific manufacturers that attempted to override the setpagedevice commands setting page sizes and graphics states operators in the PostScript generated by Acrobat or Reader. In recent years, I have not been able to duplicate any problems printing 11x17 pages from Acrobat either on Windows or MacOS.Ī number of years back, in fact I did observe problems of this type, including problems when dealing with PDF files with mixed page sizes. I personally have had access to several Adobe PostScript 3-based printers (Xerox, Canon, and Ricoh)supporting paper sizes as large as 12x18 inches. That having been said, I have taken a very strong interest in checking the print issues discussed in this thread. We tend to view scan these forums, mostly on our “free time” (whatever that means) and contribute as best we can including, where we can, trying to. Most of the Adobe staff members who come by here, including myself are not part of Adobe's support organization.
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